Everything you ask before you start
These are the questions we get on WhatsApp every day about the file, the appointment, payment and documents. If yours is not here, send it to us and we will answer.
The short version in four points
If you only read one part, read this.
- Where our role starts and ends
We prepare the file and reserve the appointment only. You attend the appointment yourself, submit your file and give your biometrics. We do not go to the consulate on your behalf.
- Payment
Payment after the appointment is booked: Instapay or bank transfer. Card and Fawry coming soon.
- What we guarantee, exactly
We guarantee a complete file that meets the consulate's requirements and a written red-flag report before submission. We do not guarantee a visa or a specific date; the consulate decides.
- Your documents
Your documents are stored securely and deleted after the decision. We never ask for your VFS password or OTP.
Questions
Tap any question to see the answer.
It is simple. You send your documents on WhatsApp (passport, bank statement, employment letter) and within 48 hours we send you a free check: what is strong and what needs fixing. If you want to continue, we prepare the full file and the forms to your consulate's requirements, reserve your appointment, and the confirmation arrives on your email. You pay after the booking, we brief you before the day and support you until the decision.
The free check reaches you within 48 hours of sending your documents. Preparing the full file takes a few days, depending on how fast the papers reach us from you. Appointments themselves vary from one consulate to another and from season to season, so it is best to start with us at least 6 to 8 weeks before travel, and earlier in summer and around holidays.
Yes, you go in person. We prepare the file and reserve the appointment only. You attend the appointment yourself, submit your file and give your biometrics. We do not go to the consulate on your behalf. Before the appointment we sit with you and explain what you will hand in, in which order, and which questions to expect.
Payment after the appointment is booked: Instapay or bank transfer. Card and Fawry coming soon. In other words, nothing is due from you before you see the booking confirmation on your email.
One price per person: EGP 6,500 including 14% VAT. It covers the document checklist for your consulate, a file audit with a written red-flag report, form preparation, appointment booking, travel insurance and hotel or itinerary proof, and support until the decision. The visa fee, the centre fee and the insurance premium are paid separately to the organisation itself.
We guarantee a complete file that meets the consulate's requirements and a written red-flag report before submission. We do not guarantee a visa or a specific date; the consulate decides. If anyone promises you otherwise, be careful.
At the start we only need three things: a copy of your passport, a bank statement for the last 3 or 6 months, and a letter from your employer (or your commercial register if you run your own business). After the check we send you a full checklist with every document and why the consulate asks for it.
Your documents are stored securely and deleted after the decision. We never ask for your VFS password or OTP. We do not share your papers with anyone other than the person working on your file, and if you ask us to delete them at any time, we do.
We explain the reason the consulate wrote in the refusal letter and give you our honest opinion on whether applying again makes sense. If refused for a documentation reason, we re-audit your file for free. Consulate and centre fees are not refunded because they are paid to the organisation itself.
Yes. Send the documents of every family member in the same WhatsApp chat. Same price per person, and one coordinator follows the whole family, including the children's documents, and arranges the appointment booking for everyone.
We do not go to the consulate or the application centre on your behalf, we do not submit the file for you, and we do not collect your passport or the decision for you. We do not promise a visa or a specific date. And we never ask you for a VFS password or an OTP. What we do: a correct file, a booked appointment, and someone who knows the process beside you until the decision.
We prepare visit and tourist visa files for Schengen countries such as Greece and Italy, and we keep adding destinations. Every country has its own page with the document checklist, refusal reasons and fees. If your destination is not on the site yet, ask us on WhatsApp.
Still have a question?
Send your file on WhatsApp for a free check within 48 hours.